How do I void an accidental tap? Can I issue refunds?

 

Our NFC reader is configured to require a physical card-to-device tap, minimizing the risk of accidental transactions due to proximity.


Accidental Charges Are Unlikely

Because of the intentional tap design, mistaps or unintended charges are extremely rare.


Need to Issue a Refund?

In the rare case that a refund is requested, you can submit a request to the payment processor. Please note that:

  • Refunds typically involve a processing fee.
  • The turnaround time may vary depending on your payment provider.