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Support Center
General
General
Sales
Privacy
Device
Payments
Privacy
General
Network
Sales
Function
Batteries
Tech Support
Dashboard
Report
Function
Shipping & Returns
Logistics
Returns
Sales
Fees
General
All about tiptap and general inquiries
How do I set my display up?
Do we keep the display signage when we return the devices?
How do I issue a tax receipt?
Sales
How much does it cost to use tiptap?
I already have a merchant account. How do I link it to tiptap?
How do I handle cash payments?
Can I get a custom value on the device? e.g. $6.24
How do I void an accidental tap? Can I issue refunds?
How long will it take to setup my device?
Can I accept USD taps?
Are there weekly or monthly maximums for how many taps can be processed by each device?
How do I issue a refund?
What kind of businesses are best suited to tiptap?
Is tiptap PCI and EMV compliant?
Do I need a merchant account to use tiptap?
What is EMV and can tiptap accept EMV Chip Cards?
Can I accept payment over the phone?
Can I put my company logo on the device?
How will the charge appear on card statements?
Can I transfer my devices to another organization?
What type and what frequency of support can I expect from tiptap?
Can I save money by using tiptap?
How long does it take to receive the money from each tap?
Does tiptap work in every country and with every currency?
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Privacy
Is there a way to identify fraud?