When a transaction is declined, you’ll get clear feedback from the device—and can also receive an SMS alert if you’ve enabled it.
Device Feedback
- The device will beep once when the card is tapped.
- After a short delay, it will emit three consecutive beeps indicating the transaction was declined.
- The delay occurs while the device is waiting for an online response.
SMS Notifications
- You can choose to receive an SMS notification on your phone every time a transaction is declined or completed. To enable this, make sure your phone number is added and notifications are turned on in your account settings.
Check Transactions Online
- Log in to your account.
- Go to the Transactions page.
- You’ll see a complete list of transactions and their status.
Stay informed in real time—whether things go smoothly or need your attention.