How will I know if a transaction was declined?

When a transaction is declined, you’ll get clear feedback from the device—and can also receive an SMS alert if you’ve enabled it.

Device Feedback

  • The device will beep once when the card is tapped.
  • After a short delay, it will emit three consecutive beeps indicating the transaction was declined.
  • The delay occurs while the device is waiting for an online response.

SMS Notifications

  • You can choose to receive an SMS notification on your phone every time a transaction is declined or completed. To enable this, make sure your phone number is added and notifications are turned on in your account settings.

Check Transactions Online

  • Log in to your account.
  • Go to the Transactions page.
  • You’ll see a complete list of transactions and their status.

Stay informed in real time—whether things go smoothly or need your attention.