---
title: The battery is connected to the device terminal, but it doesn't seem to be powering it.
description: If the battery is fully charged and does not appear to be powering the device terminal, ensure that you have plugged the correct cables into the corresponding ports. The USB-C side connects to the device terminal and the USB-A side to the battery.
---

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# The battery is connected to the device terminal, but it doesn't seem to be powering it.

If the battery is fully charged and does not appear to be powering the device terminal, ensure that you have plugged the correct cables into the corresponding ports. The USB-C side connects to the device terminal and the USB-A side to the battery.

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