General
All about tiptap and general inquiries
Sales
- Can I transfer my devices to another organization?
- What type and what frequency of support can I expect from tiptap?
- Do I need a merchant account to use tiptap?
- Can I save money by using tiptap?
- How long does it take to receive the money from each tap?
- How do I issue a refund?
- Does tiptap work in every country and with every currency?
- I already have a merchant account. How do I link it to tiptap?
- Can I get a custom value on the device? e.g. $6.24
- How do I void an accidental tap? Can I issue refunds?
- How long will it take to setup my device?
- How much does it cost to use tiptap?
- How do I handle cash payments?
- Can I accept USD taps?
- Are there weekly or monthly maximums for how many taps can be processed by each device?
- What kind of businesses are best suited to tiptap?
- Is tiptap PCI and EMV compliant?
- What is EMV and can tiptap accept EMV Chip Cards?
- Can I accept payment over the phone?
- Can I put my company logo on the device?
- How will the charge appear on card statements?